What if I need a refund?

There are a few reasons this could happen. First, please see our Return Policy for some basics. You might also check out "What if I change my mind?" in the F.A.Q. section.

Of course, it's always possible that Underground Wine & Spirits has made a mistake. If that's the case, please give us a call (212-262-6000) and we'll correct your order as a priority. If we need to correct your payment, we will make it as easy as possible for you!