What if I'm not home when the delivery arrives?

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We're all tempted to order from work so it's waiting right when we get home! But unless there's someone else there who can accept the delivery (21 or older, with valid ID) or you have instructed us to leave it with the doorman--there's a danger in doing this. If we find no one home and haven't been instructed otherwise, we will try once to call you on the number provided when you ordered. If we reach you, you can instruct us to leave the delivery with a neighbor (21 or older, with valid ID) or with the doorman. Unfortunately, the delivery staff cannot wait for you! If there's no other option or they can't reach you on the phone, they will bring the delivery back to the store. Give us a call and if we can send the delivery out again the same day, we will.